Over 15
years of experience in Software Development, Release Management, Operations,
Quality Assurance, Product and Project Management, Technical and Customer Support.
CAREER HIGHLIGHTS
People Management:
- Managed teams from few employees to over 50
- Trained and supervised senior and junior team members,
including department managers
- Managed cross-functional teams for on time and within
budget product delivery
- Managed local, distributed, and offshore project teams
- Made hiring, promotional, and disciplinary decisions
- Resolved conflicts within and between teams
- Created and managed budgets
Product and Project Management:
- Superior Project Management Skills
- Performed customer interactions to ensure client’s
success
- Active participant in product design
- Usability design and improvements including usability
testing and user groups
Product Environment/Industries:
-
- Consumer shrink-wrapped software
- Web based applications
- Manufacturing
- Banking
- Financial transactions / Credit Cards
Technical:
- Operating Systems: Windows 3.1-2003, UNIX, LINUX
- Software Testing: White / Black Box,
Automation/API/Code Coverage, Performance, Scalability, Component Testing, Code
Reviewing
- Tools: Segue Silk Test, Segue Silk Performer, Mercury
WinRunner, Mercury LoadRunner, Source Save, PVCS, Perforce, JUnit
- Web: Java Servlets, Applets, XML, HTML, JavaScript,
J2EE, JSP, WebLogic, .NET
- Networking: TCP/IP, NetBIOS, NetBEUI
- Databases: Oracle, MSSQL, Sybase, Informix, MS Access
- Languages: PERL, Java, C, C++, Visual Basic, PL/SQL
- Hardware: PC, Mac, UNIX, PDAs,
WORK EXPERIENCE:
01/06 – present Director
Quality Assurance, LowerMyBills.com / Experian,
LowerMyBills.com provides
price comparison and tools for consumer to save money on monthly recurring
bills. LowerMyBills’ primary focus is home mortgage loans where the company
provides leads for multiple lenders who compete for the consumer’s business.
- Managed quality assurance department that is fast,
reliable, and able to react to changing business needs
- Supervised department’s activities related to weekly
maintenance release and projects
- Established processes and procedures to implement
repeatable quality testing process by introducing metrics, test documentation,
and reassigning responsibilities.
- Provided business oriented status and metrics on a
regular basis to company executives.
- Provided department progress statistics for a business
driven company including ROI, effort vs. savings, and financial analysis of
qualify effort.
09/2003 – 01/2006 Quality
Assurance Consultant, SQATest, Inc.
SQATest is a consulting
company specializing in setting up Software Quality Assurance and Software
Development processes.
- Built Quality Assurance departments that were
efficient, cost affective and able to respond to ever-changing business needs
- Improved development process to reduce project
lifecycle by 35%
- Oversaw Quality Assurance and Testing activities for multiple
projects
- Created and executed successful outsourcing plan
- Managed offshore development and testing organizations
- Supervised testing activities for internal,
contracted, and overseas groups.
- Performed Quality Audits
- Designed and implemented QA lab and QA test
environment for product testing
Projects:
Oakwood Worldwide,
Oakwood
is the world largest provider of corporate and short term housing. Manager of
PMO Quality Assurance responsible for over 20 simultaneous projects
Oemtec LLC,
Oemtec is
a software development company specializing in windows software in the areas of
spam protection, secure instant messaging, and spyware/adware protection. Built
and Managed Quality Assurance and support departments
Vodafone, Inc.,
Vodafone
is the world leading mobile telecommunication company, providing a wide range
of services including voice and data communications. Helped release new version
of WAP portal
03/2003 – 09/2003 Director, Quality Assurance, MatchNet,
MatchNet is a web development
company developing and operating high availability web sites for online dating
services.
- Reduced system downtime from 4-8 hours a week to zero.
- Increased companies revenue by over $100,000 a week
- Created documentation describing product’s
infrastructure and functionality
03/02 – 03/03 Senior Director, Quality Assurance, Niteo Partners,
Niteo Partners is a
consulting company specializing in providing turn key solutions in web services
and content management arena.
- Managed project releases across 4 offices
- Managed up to 50 full time and contractor employees
- Interacted with customers to improved quality of the
product and establish processes
06/99 – 03/02 Senior Director, Product QA and Testing,
Brodia Group,
Brodia is a technology provider to Fortune500 companies in
areas of high security online payments. Clients include such companies as
MasterCard, Wells Fargo, Discover, MBNA, CapitalOne, Chase, and Providian.
Brodia developed enterprise, shrink-wrapped, and ASP (hosted) applications.
Among many technologies Brodia is heavily involved in developments using
wireless (WAP and Palm) and smart cards technologies.
- Build QA Department from scratch
- Created and managed department’s budget
- Managed over 20 simultaneous projects
- Prepared and lead all audits performed by customers
- Established release criteria for all company projects
- Designed and build state-of-art QA testing lab
- Designed product development management tool to track
progress and analyze risks
07/98 – 06/99 Manager, Quality Assurance, Moai Technologies, Inc.
Moai Technologies developed
enterprise level software for Internet Auctions.
- Built successful QA department with low budget and
limited time
- Interviewed, hired, trained, and supervised QA team
members
- Created release processes for the company
- Oversaw every aspect of software release and testing
- Actively participated in product design
10/95 – 07/98 QA Project Lead, Clarify, Inc.
Clarify developed enterprise
level back office software for help desk, logistics, and sales management.
- Lead QA “SWAT” team responsible for all high risk and
high importance projects
- Responsible for task assignments, schedules, and status
reports for all projects
- Setup company wide standards for QA Partner automation
- Developed and maintained QA partner libraries
- Communicated with customers to understand their
expectations and to provide them with technical support during pre-beta and
beta releases.
10/95 – 06/96 Director of Operations, WindTest Instruments, Inc.
WindTest is a QA consulting
and professional training company.
- Managed day to day operations of the consulting
division
- Managed Quality Assurance and Internet Projects
- Worked closely with clients to meet their requirements
and expectations
2/93 – 5/95 QA Engineer / System Administrator, Ring Zero Systems, Inc.,
Ring Zero Systems developed
shrink wrapped and OEM software and drivers for MPEG video and telephony.
- Implemented new testing procedures
- Developed, executed, and maintained software test
plans, test designs, and test cases
- Developed bug tracking database
- Supported company’s network and servers on a daily
basis
4/92 – 1/93 Software QA Engineer, Autodesk, Inc.
- Developed, executed, and maintained software test
plans, test designs and test cases
- Used QA Partner to develop and implement automated
test scripts
- Wrote, verified, and clarified bug reports
- Reviewed manuals and tutorials
EDUCATION:
1992-1993 City
Taking
classes in Computer Science.
G.P.A. 3.86 Selected on The National Deans List
1992-1993
1988-1991 Odessa University,
Major in
Mathematics, minor in Computer Science. G.P.A. 4.0. Selected as one of the 10 top school student.
AWARDS AND RECOGNITIONS:
- Member on International Who’s Who of Information
Technology
- Covered in feature customer profile article in May
1999 and February 2000 Segue.Com newsletter (makers of SilkTest).
- Guest speaker at University of San Francisco Computer
Science Department
- Selected on The National Deans List 1992-1993
REFERENCES
Excellent References Available Upon Request